Terms & Conditions
Last Updated: November 15, 2024
Overview
Welcome to OKNext (“OKNext”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, software, and any related products (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
Who We Are
OKNext is an automation agency and SaaS provider offering, among other things: CRM platforms with built in automations White label CRM solutions with AI driven automations Workflow automation and integration services Hosting and related technical infrastructure Funnel and marketing asset creation, including landing pages, sales pages, email sequences, and ad creatives The specific features, scope, and pricing of your plan or project may be set out in a separate order form, proposal, or service agreement (each an “Order”). In case of conflict between these Terms and any signed Order, the Order will prevail for the conflicting part.
Eligibility and Account Registration
To use certain parts of the Services, you may be required to create an account and provide accurate, current, and complete information. By using the Services, you represent and warrant that: You are at least 18 years old (or the age of majority in your jurisdiction); and You have the legal authority to enter into these Terms on your own behalf or on behalf of the entity you represent. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us promptly of any unauthorized use of your account.
Our Services and No Legal/Business Guarantee
We provide technology, automation, and marketing services designed to help you streamline processes, manage leads and customers, and support your sales and marketing funnels. You acknowledge and agree that: We do not guarantee any specific business results, revenue, or performance outcomes. Conversions, lead volume, or sales depend on factors beyond our control (market conditions, your offers, your pricing, your internal processes, etc.). Any examples of results or performance are illustrative only.
Subscriptions, Fees, and Payments
Where the Services are offered on a subscription or recurring basis: Fees – You agree to pay all fees specified in your Order or on our pricing page. Billing – Unless otherwise stated, fees are billed in advance, on a recurring basis (e.g., monthly or annually) and are non-refundable, except where required by law or expressly stated in writing. Changes to Pricing – We may change our pricing from time to time. For existing subscriptions, changes will apply from the next renewal period and we will provide reasonable notice where required. Taxes – Fees are exclusive of all taxes. You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities, excluding our income taxes. Late Payment – If payment is not received when due, we may suspend or terminate your access to the Services. For one-off projects or custom work, payment terms are as specified in the relevant Order or proposal.
Trials, Beta Features, and Promotions
We may offer free trials, beta features, or promotional discounts at our discretion. We may modify or discontinue any trial or beta feature at any time, without notice. Beta features are provided “as is” and may be less stable or less reliable than our standard features.
Use of Third-Party Platforms and Integrations
Our Services may integrate with or rely on third-party platforms, such as CRM systems, communication tools, AI providers, hosting platforms, and advertising networks (collectively, “Third-Party Services”). Your use of Third-Party Services is subject to their own terms and policies. We are not responsible for the availability, security, or performance of Third-Party Services, nor for any changes they make that impact our integrations. You are responsible for obtaining and maintaining any necessary accounts, licenses, or consents related to such Third-Party Services.
Acceptable Use
You agree not to use the Services: For any unlawful, harmful, or fraudulent purpose. To send spam, unsolicited communications, or misleading messages. To upload or transmit any viruses, malware, or harmful code. To infringe, violate, or misappropriate the rights of any third party. To attempt to gain unauthorized access to any systems or networks. In any way that could damage, disable, overburden, or impair the Services. We reserve the right to suspend or terminate your access if we reasonably believe you have violated these Terms or are using the Services in a way that may cause harm to us, our infrastructure, or others.
User Content and Data
“User Content” means any data, information, text, images, audio, video, or other content that you or your users submit, upload, or transmit through the Services, including customer lists, leads, messages, scripts, and marketing assets. You retain all rights to your User Content, subject to the following: You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, display, and otherwise use your User Content solely as necessary to provide, maintain, and improve the Services. You represent and warrant that you have all necessary rights and consents to upload and use the User Content with the Services, including any personal data of your customers or leads. You are solely responsible for the legality, accuracy, and content of your User Content. We may remove or disable access to any User Content that we reasonably believe violates these Terms or applicable law.
Data Protection and Privacy
We process personal data in accordance with our Privacy Policy, which forms part of these Terms. By using the Services, you consent to our processing of personal data as described in the Privacy Policy. You are responsible for: Complying with all applicable data protection and privacy laws in relation to the personal data you collect and process through the Services; Providing appropriate notices and obtaining any required consents from your customers, leads, or users; Configuring the Services in a way that is compliant with your legal obligations. Where required, we may enter into additional data protection agreements with you (e.g., a Data Processing Addendum) to address specific legal frameworks.
Intellectual Property
All rights, title, and interest in and to the Services, including all software, technology, designs, templates, documentation, and know-how, are and will remain the exclusive property of OKNext and its licensors. Except as expressly allowed by these Terms or by a signed written agreement, you may not: Copy, modify, adapt, or create derivative works of the Services; Reverse engineer, decompile, or attempt to extract the source code of any software; Remove or alter any proprietary notices or trademarks. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes (or for your clients, where this is part of a white-label or agency arrangement).
White Label and Branding
If you use our white label CRM or related services: You may add your branding (name, logo, domain) as allowed by the Service. You are solely responsible for how you market, present, and resell the Services to your clients, and for your contractual relationship with them. You must not make promises or representations to your clients that conflict with these Terms or with our documentation about the Services. We retain the right to mention that we provide the underlying technology or infrastructure in our marketing materials and portfolio, unless otherwise agreed in writing.
AI-Driven Features and Automations
Certain features of the Services may use artificial intelligence or machine learning (“AI Features”) to generate content, respond to messages, classify leads, or make recommendations. You acknowledge and agree that: AI outputs may not always be accurate, complete, or appropriate. You remain responsible for reviewing and, where necessary, moderating AI-generated content before using it in a live or customer-facing context. You must not rely on AI Features for legal, medical, financial, or other regulated professional advice unless separately validated by qualified professionals. We disclaim any liability arising from your use of AI outputs without appropriate review or oversight.
Service Availability and Support
We aim to provide reliable and continuous access to the Services, but: We do not guarantee that the Services will be available at all times or free from interruptions or errors. Maintenance, updates, or technical issues may occasionally cause temporary unavailability. Support terms (channels, response times, scope) may be specified in your plan or Order. We will use reasonable efforts to notify you of any major interruptions or planned maintenance where feasible.
Disclaimers
To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Without limiting the foregoing, we do not warrant that: The Services will be uninterrupted, secure, or error-free; Any defects or errors will be corrected; The Services will meet your requirements or expectations; The results obtained from the use of the Services will be accurate or reliable.
Limitation of Liability
To the maximum extent permitted by law: In no event will OKNext, its affiliates, or its licensors be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Services, even if we have been advised of the possibility of such damages. Our total aggregate liability to you for all claims arising out of or in connection with the Services or these Terms will not exceed the total amount you have paid to us for the Services in the twelve (12) months preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless OKNext, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to: Your use of the Services; Your violation of these Terms; Your violation of any third-party rights, including intellectual property or privacy rights; Your User Content or your processing of personal data through the Services.
Term and Termination
These Terms remain in effect while you use the Services. We may suspend or terminate your access to the Services, in whole or in part, if: You materially breach these Terms or fail to pay fees when due; We believe your use of the Services creates a security risk or could harm us or others; We are required to do so by law. Upon termination: Your right to use the Services will cease immediately; You remain responsible for all unpaid fees up to the date of termination; We may delete or restrict access to your account and User Content after a reasonable period, in accordance with our data retention practices and legal obligations.
Changes to these Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page and, where required by law, provide additional notice (for example, by email or through the Services). Your continued use of the Services after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree, you must stop using the Services.
Governing Law and Dispute Resolution
These Terms and any dispute arising out of or relating to them or the Services will be governed by and construed in accordance with the laws of [insert country / jurisdiction], without regard to its conflict of laws principles. Any disputes will be submitted to the exclusive jurisdiction of the courts of [insert city and country], unless mandatory law requires otherwise.
Miscellaneous
Entire Agreement – These Terms, together with any applicable Order and our Privacy Policy, constitute the entire agreement between you and OKNext regarding the Services. Severability – If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect. No Waiver – Our failure to enforce any right or provision under these Terms will not be considered a waiver of those rights. Assignment – You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
Contact Us
If you have any questions about these Terms, you can contact us at: OKNext Email: oknextllc@gmail.com Website: www.oknextllc.com
